Hillsborough's treatment plants regularly test for contaminants and prepare annual reports about their treatment processes and testing. 

Water Quality Report

An annual report is published in July for the previous year. It includes information on our water treatment system and performance as well as water quality information from the Environmental Protection Agency.

• Water Quality Report

Wastewater Quality Report

A report is published in August each year for the previous fiscal year (July 1-June 30). It includes information on our wastewater collection and treatment systems and their performance.

• Wastewater Quality Report
• Wastewater Quality Report (Español)

The Water Distribution and Wastewater Collection Division:

• Repairs water line leaks.
• Cleans and repairs sewer lines.
• Maintains water tanks, booster pump stations and sewage lift stations.

Staff members are responsible for programs and projects to maintain and protect the utility system.

See:

• About Water
• About Wastewater

The town’s treatment plants prepare drinking water and clean used water. They regularly test for contaminants.

Water Treatment Plant

The water plant takes water from the Eno River, cleans and disinfects it, and then pumps it to customers. The state requires that the plant change its disinfection method for one month each year to clean the distribution system.

About Water

Wastewater Treatment Plant

The wastewater plant removes waste and nutrients from used water, disinfects the water with chlorine, and then removes the chlorine before releasing the water into the Eno River.

About Wastewater

The town periodically mows and clears brush from water and sewer easements or rights of ways to keep them accessible for routine maintenance and emergency response related to town utility assets. The mowing typically occurs in the spring and fall.

Contact the Utilities Department to:

• Learn if you have an easement on your property.
• Request permission before placing anything in an easement.

The town:

• Does not plant in easements.
• Will not replace any plants, fences, sheds or other structures that are removed from an easement when utilities workers need to access the easement.

See Water and Sewer Easements: Maintenance Responsibilities.

If you are seeking water and sewer availability and the development process for utilities extensions or connections, see:

• Utilities in the Code Ordinances
• Sanitary Sewer Use in the Code of Ordinances
• Planning page for planning requirements

Inquire about Water and Sewer Availability

Request New Water or Sewer Connection

Documents

• Developer/Engineer Checklist for Projects Involving Water and Sewer Utilities
• Fees and Charges Schedule
• System Development and Capital Facilities Fees Report

If you are designing water and sewer extensions or performing water and sewer connections (taps), see the Code of Ordinances for:

• Utilities
• Sanitary Sewer Use

Request New Water or Sewer Connection

Documents

Backflow Prevention

• Backflow Prevention Assembly Test and Maintenance Report
• Certified Backflow Testers List

Fees

• Fees and Charges Schedule
• Hydrant Meter Rental
• System Development and Capital Facilities Fees Report

Specifications

• As Built Digital Submission Requirements
• Developer/Engineer Checklist for Projects Involving Water and Sewer Utilities
• Pre-acceptance and End-of-Warranty Sewer Video Inspection Specifications
• Standard Utilities Details
• Technical Specifications and Design Standards for Water and Sewer Systems